Privacy Policy

Introduction

Welcome to https://google-rating-queensland.thebestlocalpro.com (hereafter referred to as “Google Rating Queensland,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in compliance with various global privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union (EU)
General Data Protection Law (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) from the United States
Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://google-rating-queensland.thebestlocalpro.com
Mobile and desktop applications associated with our services
Online forms, surveys, and interactive features on our platforms
All other services and products offered under the Google Rating Queensland brand

Please note that this policy does not extend to third-party websites, apps, or services accessible through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices when users engage in the following activities:

Using our applications and services as an authorized user.
Visiting and interacting with our websites linked to this policy.
Subscribing or unsubscribing from our newsletters, emails, calls, or texts/SMS communications.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. The types of information we gather include:

Account Information: Details required to create and manage your user account, such as name, username, and email address.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
Purchase Information: Product/service purchases, order history, and associated details like delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device, including IP addresses and device IDs.
Location Data: Geographic coordinates and location services data when you interact with our apps or websites.
Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences with our services.
Social Media Information: Data from social media platforms (if linked or shared) such as user profiles, posts, and interactions.
Product Interaction: Details on how you interact with our products, including preferences, usage patterns, and feedback.

We collect this data through various methods: user input forms, account registration processes, interactive features, automated technologies (like cookies), and third-party service providers who assist us in data collection and processing.

Cookies

We use cookies to enhance your experience on our website and improve our services. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These cookies enable core features of our website, such as login sessions and account management.
Preference: They remember user preferences and settings to provide a personalized experience.
Analytics: Analytics cookies track visitor behavior, helping us understand how users interact with our site for better optimization.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data as necessary to fulfill the purposes described in this policy, including:

Providing and improving our services.
Complying with legal obligations.
Resolving disputes or troubleshooting issues.
Conducting market research and analytics.

Upon no longer requiring the data for these purposes, we will delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: Limiting the use, processing, or disclosure of your data.
Portability: Receiving a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right not to be subject to automated individual decision-making or profiling that significantly affects you.

To exercise these rights, please contact our privacy team via the channels provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, requests, or concerns regarding privacy:

Email: [email protected]
Address: Google Rating Queensland Privacy Team, [Street Address], [City], [State/Province], [Postal Code]